Payment Policy

Syaivo Home Payment Policy

At Syaivo Home, we are committed to providing a secure, clear, and reliable checkout experience.

Accepted Payment Methods

The payment methods available to you are displayed at checkout and may vary depending on your location, device, currency, order, and eligibility.

Available options may include:

  • Major credit and debit cards
  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal
  • Klarna
  • Other payment methods supported by Shopify and made available at checkout

The methods shown at checkout are the payment options currently available for your order.

Payment Security

Payments are processed through secure third-party payment providers made available through our Shopify checkout. Syaivo Home does not store your full payment card details on our servers.

Our checkout uses encrypted connections to help protect payment and personal information during transmission.

Currency

Our store prices are displayed in GBP (British Pounds) unless another currency is shown to you at checkout.

If your payment account uses a different currency, your bank or payment provider may apply its own currency conversion rate or fees. These charges are set by your payment provider and are outside the control of Syaivo Home.

Taxes, Duties & Additional Charges

All applicable taxes, duties, and import charges are included in the total shown at checkout where required. Syaivo Home ships orders to supported destinations on a Delivered Duty Paid (DDP) basis.

Customers will not be required to pay additional customs duties, import taxes, or import handling fees upon delivery.

The amount confirmed at checkout is the final amount payable to Syaivo Home for the order. Your bank or payment provider may separately charge currency conversion or other bank fees, which are outside our control.

Payment Authorization

When you place an order, your payment method must be successfully authorized before the order can be confirmed. In some cases, your bank or payment provider may show a temporary authorization while the payment is being processed.

Declined or Failed Payments

If your payment is declined or fails, please check that your billing details are correct and that sufficient funds or credit are available. You may also try another payment method shown at checkout or contact your bank or payment provider for assistance.

Fraud Prevention

For the protection of our customers and our store, orders may be subject to automated or manual fraud screening. We may contact you if additional information is reasonably required to verify an order.

Billing Information

Please make sure that the billing information entered at checkout matches the information associated with your selected payment method. Incorrect or incomplete billing information may cause a payment to be delayed or declined.

Refunds

Approved refunds are returned to the original payment method in accordance with our Refund Policy. The time required for funds to appear in your account can vary depending on your bank or payment provider.

Contact Us

If you have any questions about payments, billing, or an order, please contact our customer support team:

Store Name: Syaivo Home
Website: www.syaivo-home.com
Email: hello@syaivo-home.com
Address: 203 Witan Gate, Milton Keynes MK9 2HP, UK
Phone: +44 7576 986296
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We aim to respond to emails within 24 hours during business days. Inquiries sent over the weekend will be handled on the next business day.